Returns & Refund Policy
Returns & Refund Policy
Thank you for shopping at JSK Kids Wear. We want to ensure you are happy with your purchase. Please read our policy below regarding returns and refunds.
Return & Exchange Eligibility
We accept returns or exchanges only under the following specific circumstances:
- Damaged Items: If the product arrives damaged.
- Incorrect Delivery: If you receive a product different from what you ordered.
Timeframe: All return or exchange requests must be submitted within 3 days of the delivery date.
Return Conditions
To be eligible for a return or exchange, the following conditions must be met:
- The product must be unused and in the same condition that you received it.
- The product must be in its original packaging.
- The original invoice or proof of purchase must be provided.
Refund & Processing
Once we receive your returned item, our team will inspect and verify the product.
- Verification: After the item is verified to meet the return conditions, we will initiate the refund or exchange.
- Exchanges: If an exchange is requested for a damaged or wrong item, a replacement will be shipped out promptly.
- Refunds: For approved refunds, the amount will be processed back to your original payment method or as per our standard banking procedures.
Customer Support
If you need to initiate a return or have any questions, please contact us:
- Phone: 6379061172
